All-Safe Pool Store does not manufacturer the following items:
Therefore we are not able to provide service, installation assistance or file
warranty claims for any of the items listed above. Nor do we make product claims or disclaimers on behalf
of the manufacturer. For assistance with any of these items, please contact the manufacturer directly.
- Pool Alarms
- Solar/Evaporation Items
- Pool Supplies
IF PRODUCT IS DEFECTIVE:
Product support, installation assistance, and troubleshooting is provided by each individual product manufacturer.
Products with manufacturing defects or missing parts must be exchanged through its manufacturer via the manufacturer’s specific warranty replacement procedures.
Please see your product instruction manual for service and warranty instructions.
IF PRODUCT IS NOT SUITABLE:
Webstore purchases are eligible for return to All-Safe®, within 15 days of shipping date, under the following conditions:
To obtain a Return Merchandise Authorization (RMA) please contact us via email: firstname.lastname@example.org. We will be happy to assist you by promptly addressing your request. A refund will be issued as soon as the product has been received at our facility and inspected for refund eligibility.
- Returned items must be in original packaging, together with warranty cards and instruction manuals.
- Product must be in saleable condition and must not have been installed or used.
- Returns are subject to a 25% re-stocking fee. Shipping charges are not refundable.
- A Return Merchandise Authorization must be obtained before any product can be returned. (Products returned without a Return Authorization or in non-saleable condition will be refused.)
Orders refused, by you, at time of delivery will be assessed all applicable fees which include outgoing
and return shipping fees and restocking fees.
Solar Sun Rings / Solar Spa Rings:
Opened Solar Sun Rings or Solar Spa Rings are not returnable. Please note that if you live in a high wind area, solar sun rings can potentially blow off your pool.
Thank you for choosing to shop at allsafepoolstore.com and please let us know if we can be of further assistance to you.